Terms & Conditions

Effective Date: 28th of August 2024

Welcome to OffsideSERV! By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Introduction

OffsideSERV (“we,” “us,” “our”) is a digital marketing agency specialising in providing online marketing services for healthcare businesses. These Terms and Conditions (“Terms”) govern your use of our website www.offsideserv.com (“Website”) and any services we offer (“Services”). By accessing or using our Website and Services, you agree to be bound by these Terms.

2. Acceptance of Terms

By using our Website or Services, you agree to these Terms. If you do not agree, please do not use our Website or Services. These Terms apply to all visitors, users, and others who access or use the Website or Services.

3. Services

OffsideSERV provides digital marketing services for healthcare businesses, including but not limited to SEO, Social Media Marketing (SMM), and related online marketing activities. Specific details of the Services will be outlined in a separate agreement or contract. We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

4. Payment Terms

  • Pricing: The pricing for our Services will be specified in the agreement between you and OffsideSERV. All prices are in Australian Dollars (AUD) and inclusive of GST, unless otherwise stated.
  • Invoices: Invoices are issued as per the agreed payment schedule. Payment must be made within 8 days of the invoice date unless otherwise agreed.

5. User Responsibilities

You agree to:

  • Not attempt to gain unauthorised access to our systems or networks.
  • Use our Website and Services for lawful purposes only.
  • Provide accurate, current, and complete information when requested.
  • Not engage in any activity that interferes with or disrupts our Website or Services.

6. Intellectual Property

All content, including text, graphics, logos, images, and software, available on our Website and through our Services is the property of OffsideSERV or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content without our prior written consent.

7. Confidentiality

Both parties agree to maintain the confidentiality of any confidential information disclosed during the provision of Services. Confidential information includes any non-public information disclosed by either party, whether oral, written, or otherwise, and whether or not marked as confidential.

8. Limitation of Liability

  • Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, term, or condition, implied or imposed by the Australian Consumer Law or any other applicable law, which cannot be lawfully excluded or limited.
  • Liability: To the extent permitted by law, OffsideSERV’s liability for breach of any non-excludable guarantee is limited to the re-supply of Services or the payment of the cost of having the Services supplied again. OffsideSERV is not liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of our Website or Services.

9. Termination

Either party may terminate the Services agreement by providing 8 days’ written notice. Upon termination, all outstanding fees for Services rendered will become immediately due and payable. OffsideSERV reserves the right to terminate or suspend your access to our Services at any time, with or without cause.

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New South Wales, Australia.

11. Changes to Terms

We may update these Terms from time to time. The most current version will be posted on our Website, with the effective date updated accordingly. Your continued use of our Website and Services after any changes indicates your acceptance of the new Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: zsa@offsideserv.com

13. Disclaimer

Our Website and Services are provided “as is” and “as available,” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. OffsideSERV does not guarantee that the Website will be available at all times or that it will be free from errors or interruptions.

14. Consumer Guarantees

Under the Australian Consumer Law, you have certain rights in respect of services that are provided to you. Nothing in these Terms is intended to limit or exclude your rights under the Australian Consumer Law.

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